Confidentiality is a central and integral part of the counselling process. Tony aims to provide a comprehensive and skilled counselling and psychotherapy service, committed to the highest degree of integrity, confidentiality, ethical practice and care for clients.
This policy of confidentiality ensures that any individual attending counselling can freely discuss the most sensitive of issues in a protective and caring environment, safe in the knowledge that his or her identity and issues will not be divulged.
Client records and all documentation in relation to clients are coded using a reference number so that their identity remains confidential. No information, written or verbal, will be disclosed to a third party without the client's written permission.
Limits to Confidentiality
In exceptional circumstances confidentiality may need to be broken. This happens only if Tony believes there is a real intent of serious harm or danger to the client or another individual. Such circumstances may relate to issues relating to sexual abuse, rape, self-harm, suicidal thoughts or criminal activity.
In as far as is possible, in such cases, a full explanation will be given regarding the necessary procedures that may need to be taken, if the matter cannot be resolved in the counselling room.